About Us Loch Fyne Whiskies is one of the world's most respected Scotch Whisky Merchants. If you have any problems using this website please contact us by email: ship@lfw.co.uk or call us on 01499 302219 (International +44 phone without first zero). We are more than happy to phone you back.

Making A Purchase could not be easier. Just browse our Stock Lists, and click on any items that you wish to buy and add them to your selection. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept Visa, Mastercard and Switch. We do not charge for any item until it is ready to ship. You may send your credit card information via phone, fax, snail mail or over the Internet. Once cleared orders are processed with all possible speed, usually within one day, and we use a two/three day courier service (UK); please enquire if you have not received your goods within 14 days. OVERSEAS CUSTOMERS If you are shopping from beyond the UK, especially USA and Canada, please be sure to understand our terms and conditions as your local laws may prohibit import or movement of alcohol. By placing an order you agree to our TERMS OF SALE which can be viewed by clicking on BROWSE & BUY (left).

Shipping And Handling UK - Deliveries are by ParcelForce and are guaranteed. European Union & Rest of World - Deliveries are by Royal Mail packet post (one or two bottles) or Royal Mail Parcel Force (more than two - except certain European destinations), in both cases your delivery will usually come by your postal service. Breakages are replaced with your next order; import restrictions are for your attention. By placing an order you agree to our TERMS OF SALE that can be viewed by clicking on BROWSE & BUY (left). N. B. Overseas despatches are limited liability of £150 per parcel in accordance with our carriers terms of carriage. Overseas Customers: Please note the shipping charge is based on 70cl bottles. If your order includes other items this figure will be incorrect. We will amend the shipping as necessary before we process your order. Full details can be seen in our TERMS OF SALE. Your credit card is not charged until goods are ready for shipment.

Delivery Schedule Once cleared orders are processed with all possible speed, usually within one day, and we use a two/three day courier service (UK); please enquire if you have not received your goods within 14 days.

Back Orders If we cannot fulfil an entire order within 5 days or so, we will contact you.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .

Credit Card Security Our identity is guaranteed by our SSL certificate, issued by Thawte CA. Click on the padlock at the bottom of your browser to check the validity of our certificate. NEW CUSTOMERS Customers ordering for the first time will be required to give further validity of Credit Card details, this may slow up the speed of delivery for your first order.

Guarantee Our reputation is our guarantee. We will do everything we can to protect it!

Reaching Us If you need to reach us, you can email us on ship@lfw.co.uk, alternatively, you can call on 01499 302219 (International +44 phone without first zero) or fax us on 01499 302238 or write to Richard Joynson, Proprietor at Loch Fyne Whiskies, Inveraray, Argyll, PA32 8UD.

Privacy Policy Loch Fyne Whiskies do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Under the Privacy and Electronic Communications Act we do not send random marketing emails to personal email addresses (spam) and we conform with the requirements of the Data Protection Act, 1998.

Loch Fyne Whiskies Inveraray Argyll PA32 8UD Scotland

Telephone +44 (0)1499 302 219 Facsimile +44 (0)1499 302 238

Copyright © 1993 - 2008 Loch Fyne Whiskies. All Rights Reserved Worldwide