Loch Fyne Whiskies > Home > Mail Order Whisky > Delivery Terms > USA & Canada

UNITED STATES & CANADA Loch Fyne Whiskies has many satisfied customers all over the world. We have been shipping whisky very successfully since 1993 (Canada excepted - see below). All despatches are through the Royal Mail (Air Mail or Parcel Force). First time orders note: We require proof of identity and card ownership for our records, an email will follow your placing of your first order, please watch out for this. Where necessary a Customs declaration is filled in stating that the goods are "Collector's Malt - No commercial value", and declaring the replacement value. Be sure to inspect the condition of the parcel before signing receipt, record any findings on the delivery note. Damage If there is damage, you must get a Post Office official to authenticate the damage and advise us as soon as possible. We will replace bottles damaged as a result of inadequate packaging with your next order, but we must be satisfied that poor packaging is the cause of the damage. Do not refuse or return parcels to us as we will be charged for their return. Customs It is your responsibility to check with your own excise officials what is required. If there are any special instructions to us please ensure they are absolutely clear. A telephone to your local excise advice centre should clarify matters. Despatches beyond the European Union are zero rated for VAT (currently 17.5%) and this is deducted from the price of the goods. Postage, books and foodstuffs are already zero rated for VAT. Sales beyond the European Union must not be for subsequent re-sale. Breach of this condition is liable to your prosecution and compensation being sought by the producer and/or your local distributor. Further specific details about this are available on request. Telephone orders cannot be accepted. All mail order prices are subject to possible change without notice. This is our stock list of items held in stock but bottlings come and go and all goods are offered subject to availability. Minor substitutions may be made with regard to distillation, year or %alc; please phone to confirm specific product information. Pictures are informative only and do not necessarily dipict the current design in stock. Any concerns please contact us first. E & O E, Errors and Omissions Excepted. CANADA ONLY About half our shipments are intercepted by Canadian customs, you are given the option of returning the parcel to us or another UK address or having the parcel destroyed, It seem they will not give you the option to simply pay duty. Single bottles have the best chance of getting through. Postage, Packing and Insurance Rates Small quantities are sent as 'Small Air Packets' (Air Mail) which has a weight limit of 2kg - the equivalent of one bottle + lightweight outer. For bigger quantities, ParcelForce 'International Scheduled' is a speedy yet relatively economic service, a signature is required on delivery. Other Conditions of Carriage are as per our nominated carriers, in particular liability for loss is limited to £150.00 per parcel. Small Air Packet USA see notes 1 Bottle £ 17.00 2 Bottles (sent separately) £ 34.00 Parcel Force Standard Delivery Delivery time 5 days 3 Bottles (as one parcel) £ 51.00 4 Bottles £ 53.30 5 Bottles £ 69.30 6 Bottles £ 75.30 Additional bottles add * £ 4.00 per bottle * Estimated cost, Credit card charges for more than six bottles are made at the real cost. Usually light cartons, tubes and boxes are included. Heavy outers (e.g. Cask Signatory (S*), Macallan 25yo, most wooden boxes) etc....; are subject to a surcharge or specify "not wanted". Exceptional presentations are charged at cost. WHISKY MINIATURES CHARGES FOR MINIATURES, 20cl and HARDWARE ITEMS CAN BE FOUND HERE

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Loch Fyne Whiskies Inveraray Argyll PA32 8UD Scotland

Telephone +44 (0)1499 302 219 Facsimile +44 (0)1499 302 238